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Privacy Policy

CharTree is a service which enables the display of family data from GEDCOM files.

CharTree respects each individual's right to privacy. CharTree recognizes the confidentiality of information that may be disclosed by members in registering or using CharTree services. We are firmly committed to protecting your privacy. We collect and use information only in the ways disclosed in this statement.


The personal, private information that is provided to CharTree by members is not provided to unrelated third parties except in rare cases involving possible violations of our use policies or legal statutes. We do collect some data, always with your knowledge and consent, that is used to fulfill orders and otherwise enhance content to better meet the needs of our users.

Information submitted by you online (such as products you purchase from the CharTree web site, your name, address, e-mail address) may be shared with companies with which CharTree has a business partners. You may opt-out of this sharing by updating your account information.

Under no circumstances will CharTree share with any other party your password or other personal information it may acquire about children, family, etc.

Demographic information collected through on-site user surveys and site registration may be used in aggregate statistical form to attract potential sponsors.


  1. Why does CharTree ask for personal information?

    In some cases, personal information is required to use CharTree features. CharTree collects name, e-mail address and other limited personal information when you register and make purchases. Most of this information may be entered at your discretion.

  2. Who has access to my GEDCOM?

    CharTree permits the upload of GEDCOM files for individual use. Files uploaded by individuals are not disclosed to anyone other than the individual uploading them.

    Files uploaded by individuals are periodically copied to backup. These backups are for business continuity purposes only.

  3. How does CharTree use my personal information?

    The primary use of all your personal information is to provide you with relevant information and web site access.

    CharTree will also use registration information to let you know about new features or other offers of interest, or to address customer service needs and requests.

    CharTree does not sell, rent, or otherwise release the personal information (for example: name, email) you provide us to other organizations.

  4. Will CharTree disclose any of my personal information to third parties?

    CharTree will not disclose any of your personal information, except with your knowledge and consent as described in this policy or as may be required by law, or to protect the rights or property of CharTree.

    Circumstances where limited personal information may be disclosed are specifically described when the data is collected, such as in the User Agreement. So in all cases you control what, if any, information you disclose.

    CharTree reserves the right to disclose aggregated user statistics, such as "52% of our users are female" or "20% of our users are work part time" in order to describe our services to prospective partners, advertisers, and other third parties.

  5. Does CharTree use "IP Addresses" and cookies?

    IP Addresses: We do use your IP address to help diagnose problems with our server, and to administer our website. Your IP address is also used to gather broad demographic information such as geographic distribution of our users.

    CharTree Cookies: Cookies are used to store information about your current session, particularly with regard to login sessions. Cookies use only information you have provided to CharTree, in combination with CharTree system configuration information. (I.E. naming your gedcoms)


Demographic data is collected at the CharTree site at the user's option. This information may include age and gender and other personal preferences that can be viewed and tabulated for use in marketing CharTree to advertisers and partners. In no case is personal information given or sold to third parties. CharTree controls the distribution of ALL information at the site.

Contacting the Website

If you have any questions about this privacy statement, the practices of this site, or your dealings with this website, please contact: info at